HIPAA PRIVACY POLICY

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Privacy & Protected Health Information Policy 

(HIPPA) Health Insurance Portability and Accountability Act

RXONLINE.SHOP values patient privacy and is committed to maintaining the confidentiality and security of protected health information (“PHI”) in accordance with applicable privacy and telehealth standards.

This Privacy Policy explains how information submitted through our platform may be collected, used, stored, and shared during the telehealth evaluation and wellness process.

 Patients may voluntarily provide personal and health-related information including, but not limited to:

• full name
• date of birth
• contact information
• address
• medical history
• medications
• allergies
• wellness goals
• uploaded documents or identification
• telehealth communications
• payment-related confirmations

 Information submitted through RXONLINE.SHOP may be used for but not limited to:

• patient intake processing
• telehealth coordination
• provider review
• communication regarding evaluations or treatment
• appointment scheduling
• administrative operations
• pharmacy coordination and prescription when authorized
• customer support and follow-up communication

 Medical information submitted through the platform may be reviewed by licensed healthcare providers participating in the patient’s care process.

All treatment decisions, prescription determinations, and medical evaluations are made solely by licensed healthcare providers acting within their professional scope of practice.

 RXONLINE.SHOP functions as a telehealth wellness and administrative platform only.

RXONLINE.SHOP:

• does not practice medicine
• does not diagnose conditions
• does not prescribe medications
• does not dispense medications

RXONLINE.SHOP may facilitate:

• intake coordination
• communication support
• administrative processing
• wellness platform management
• marketing and operational services

 Patient information may be shared only when reasonably necessary for:

• provider review
• pharmacy fulfillment
• telehealth coordination
• administrative support services
• legal or regulatory compliance
• security or fraud prevention

RXONLINE.SHOP does not sell protected health information to third parties.

 Reasonable administrative, technical, and physical safeguards are utilized to help protect submitted information from unauthorized access, disclosure, or misuse.

While efforts are made to maintain secure systems and communication practices, no electronic transmission or storage method can be guaranteed to be completely secure.

 By using this platform, patients acknowledge and consent to electronic communication methods including:

• email
• digital forms
• telehealth communication
• electronic document exchange
• secure online platforms

Patients understand that standard electronic communication may involve inherent privacy and cybersecurity risks.

 Patients may request:

• access to submitted information
• correction of inaccurate information
• updated communication preferences
• additional information regarding privacy practices
• to remove or delete information from our systems

Requests may be submitted through the contact information provided on the platform.

By utilizing this platform, patients acknowledge and accept that:

• participation in telehealth services is voluntary
• electronic communication carries inherent risks
• RXONLINE.SHOP cannot guarantee uninterrupted or completely secure electronic transmission
• patients are responsible for protecting access to their personal devices, email accounts, and login credentials

 RXONLINE.SHOP reserves the right to update or modify this Privacy Policy at any time without prior notice. Continued use of the platform constitutes acknowledgment and acceptance.